At Direct Dermal Fillers, we strive to provide transparent pricing and clear information about taxes and customs duties. Please review the following information to understand how taxes and customs may apply to your order.

Please note the prices listed on our e-shop do not include taxes, duties, or VAT unless explicitly stated.

Value Added Tax (VAT)

Business-to-Business (B2B) Sales within the European Union (EU): No VAT will be charged if a valid VAT number is provided at checkout.*

Sales to individuals within the EU: Local VAT applicable to the destination country will be added to your order.

Sales outside the EU (B2B & B2C): Orders shipped outside the European Union are exempt from VAT.*

*Shipping cost is not exempt from 24% VAT

 

Export Fees

Some orders are subject to Export Fees, which are local charge applied to cover exporting fees & taxes, order handling, payment processing fees, packaging and other related costs.

The exact fees will be clearly displayed at checkout before you complete your purchase

IMPORTANT NOTE: 
It’s important to note that many other e-shops may not transparently disclose similar fees upfront. 
Often, these charges are not included in the displayed price on the checkout page, leaving customers to pay Export Duties & Fees along with import duties upon delivery. 
At Direct Dermal Fillers, we prioritize transparency by clearly presenting the Export Fees at checkout. This ensures there are no surprises when your order arrives. 
We encourage you to exercise caution when purchasing from other websites to avoid unexpected costs upon delivery.

The DEF is a variable, and its amount is calculated based on:

  • The Shipping Country
  • The Type of products purchased
  • The Weight and dimensions of the shipment
  • The Total Value of your order

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Customs Import Duties and Taxes for Orders Outside the EU

For orders delivered outside the European Union, your shipment may be subject to import duties, taxes, or customs fees as imposed by the destination country. These charges are not included in your order total and cannot be calculated by Direct Dermal Fillers. It is your responsibility to cover any additional charges that may arise upon import.

We recommend contacting the local customs office or the relevant authorities in your country to obtain more information about potential customs fees before placing your order.

Legal Responsibility for Importation

Direct Dermal Fillers is not responsible for ensuring that products comply with the import laws of the destination country. It is the responsibility of the recipient to ensure that the products ordered can legally be imported into their country. We strongly recommend that you verify local import regulations before placing an order.

In the event that an order is seized or blocked by customs authorities due to non-compliance with local import laws, Direct Dermal Fillers cannot be held liable, and no refunds will be provided for orders that are not deliverable due to legal restrictions.

Please note that if an order is returned to us due to the recipient’s inability to import or receive the goods, refunds will not be issued. It is the customer’s responsibility to ensure that the ordered products comply with their country’s import regulations and that they are able to receive the shipment.

For more information on customs duties and taxes, or to verify if your order is subject to any restrictions, we advise you to contact your local customs office or relevant authorities.